MyLeadBase.comTerms & Conditions
Clear terms for using our website and working with MyLeadBase as a business customer.
Last updated: 30 October 2026
1. Who we are
MyLeadBase is operated by MYLEADBASE LTD, company number 16634282, registered office: 124 City Road, London, EC1V 2NX, United Kingdom. Contact [email protected] about this website or our services. Our services are offered to businesses, not to individuals purchasing for personal, domestic or household use.
2. Website information and demonstrations
This website explains our marketing, catalogue, automation, CRM, website and related services. Demonstrations, example businesses, catalogue items, prices, conversations and campaign previews are illustrative. They are not live offers, customer testimonials or promises of a particular result. A demonstration does not itself send a campaign, place an advert, make a booking or establish a live integration.
3. Ordering services
The scope, deliverables, fees, any third-party costs, billing arrangements and service period for paid work must be set out in the accepted quotation, order or written service agreement. Website descriptions do not replace those agreed details. If an order includes additional terms, read them before accepting it. A receipt or acknowledgement alone does not change the agreed scope. We do not create a new subscription or paid advertising commitment merely because you browse this website or request information.
4. Your business information and access
You must have the authority and lawful basis to provide information, images, contact lists and account access used in your services. You remain responsible for the accuracy of your offers and for obtaining appropriate rights and permissions. Provide access through the agreed secure method; do not send passwords, full payment-card details or sensitive personal information through public demonstrations. Tell us promptly about material changes to your business information or authorised users.
5. Content, AI and publication
Generated or assisted content can contain mistakes and must be reviewed before use. Check prices, availability, specifications, descriptions, images, claims, links and audience selection. Campaign approval, publication, sending and advertising spend follow the agreed service setup; a preview is not authorisation to publish or spend. You are responsible for approving material about your business and for your own marketing-law and platform obligations. We do not promise guaranteed leads, sales, search rankings, advertising returns or uninterrupted third-party platform access.
6. Third-party platforms
Services may use or connect to third-party hosting, communications, advertising, payment, CRM and AI services. Their separate terms, eligibility requirements, charges and technical limitations may apply. Connected accounts, permissions, budgets and provider charges must be agreed for the relevant work. Platform changes or outages can affect integrations and delivery; any resulting scope or cost changes must be discussed rather than assumed.
7. Payment, changes and cancellation
Fees, payment dates, renewal arrangements, notice periods, cancellation rights and any refund provisions are those stated in your accepted order or service agreement. Ask us to clarify them before buying if they are not clear. Additional work, a change of scope or additional spend requires agreement. This website does not impose a separate cancellation charge, minimum contract term or automatic-renewal policy.
8. Intellectual property and acceptable use
Website branding and material belong to us or the relevant rights holder. You may view the site and share links for legitimate business purposes. Do not copy or republish protected material without permission, impersonate another business, interfere with the site, attempt unauthorised access, introduce malicious code or use our services for unlawful or misleading activity. Ownership and licensing of commissioned deliverables are addressed in the relevant service agreement.
9. Personal data and client processing
Our Privacy Policy explains how we handle information for our own business purposes. The Cookie Policy covers website technologies. Where we process personal data on a client’s instructions, appropriate written processing terms and a defined scope are needed. Our Data Processing & AI page explains that distinction.
10. Availability, responsibility and resolving concerns
We take reasonable care with website information but cannot guarantee that every page or third-party link is always available, complete or current. A service contract may contain specific responsibilities and remedies for paid work. Nothing here excludes liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or anything that cannot lawfully be excluded. If something is wrong, contact [email protected] with the relevant page, order and details so we can investigate.
11. Applicable law and updates
These website terms are governed by the law of England and Wales, with disputes subject to the courts of England and Wales, except where mandatory law requires otherwise. We may update the website terms and show the revised date here. Changes to this page do not retrospectively rewrite an existing signed service agreement.
Questions? Contact [email protected].